Refund & Return Policy

We want you to love every piece from MT Fashion. If something isn’t quite right, we’re here to help.

You may request a return within 30 days of the delivery date.

Items must be:

For hygiene and quality reasons, the following items are final sale and cannot be returned or exchanged (unless defective or damaged on arrival):

If you need a different size or color, please request an exchange by contacting us at mtfashionhelp@gmail.com.

If the requested item is out of stock, we will process your return as a refund once the item is received and inspected.

Customer responsibility: For unwanted items (change of mind, wrong size chosen), customers are responsible for return shipping costs.
Our responsibility: For incorrect, defective, or damaged items, we will cover reasonable return shipping costs or provide a prepaid label.

We’ll reply with return instructions and, if applicable, a return label.

Once we receive and inspect your return, we’ll approve or reject it within 5–7 business days.

Approved refunds will be issued to your original payment method.

Depending on your bank or card provider, it may take 5–10 business days to see the refund on your statement.

If you haven’t received a refund yet:

If you’ve done all of this and still have not received your refund, please contact us at mtfashionhelp@gmail.com.